Best Auto Repair, Needham

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Call us for all your car needs! 781-559-0721

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Catalano Automotive Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Catalano Automotive Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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ASSOCIATIONS

  • ASE Master Technician
  • Car Care Aware

Testimonials

  • I was told by a dealer that there was no way to repair a run flat tire, and that all four tires needed to be replaced (for a 4x car). I was afraid that I was in for the cost of four wheels. Then I came to Catalono, and Shae (I am not sure how to spell his name) was able to fix the tire. Even he was very busy, he took the car and it was ready in less than 10 minutes. No wonder these guys earned my trust over the years that I have been coming there, and I have always been impressed by their work quality.
    , 07/12/2021

  • reviewiconVery Informative and Quick
    I could not have been more pleased with my interaction with Catalano Auto. The owner took it upon himself to list a few different tire options for me after I let him know what I was looking for. The work was done quickly and they even vacuumed the inside of my car without being asked, very cool! I will most certainly be going back there for any other needs that come up.
    , 01/21/2021

  • reviewiconBrake Repair
    Brakes, near Newton, MA
    I was very impressed by all the positive online comments for John and his Catalano Automotive Repair. I thus brought my Toyota to him about a year ago with some concern with the brakes. He did a quick check and said all looked fine - no need to do any replacement. A couple weeks ago, I brought the car to him again for maintenance and others. The whole process was efficient and John was very professional. He even offered the service to drop the car as I couldn't go there to pick it up before the New Year holiday. Definitely will be back again and recommend to others.
    , 01/08/2021

  • reviewicon
    John and his staff are always amazing! We've brought our cars here a few times and every time it's worked out very well. I had an issue once and the larger National chains were telling me I needed several things done and it was going to cost quite a bit. John checked the car out and said I didn't need half the work that they quoted. Honest, knowledgeable, fairly priced and is willing to explain the problem in a way you will understand if you don't happen to be proficient yourself in auto mechanics. No one wants their car in need of a repair but if you do, this is the place to come!


  • reviewicon
    Been a happy customer for years! John is honest, does an excellent job, and is the only reason my 20 year old car lasted as long as it did. I can't recommend him highly enough!


  • reviewicon
    John is a great mechanic. Needed new brakes on my Lexus he did them for considerably less than I was quoted from the Lexus dealership.