Best Auto Repair, Needham

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Call us for all your car needs! 781-559-0721

PRIVACY POLICY

This privacy policy sets out how Catalano Automotive Repair uses and protects any information that you give Catalano Automotive Repair when you use this website. Catalano Automotive Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Catalano Automotive Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2/27/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE Master Technician
  • Car Care Aware

Testimonials

  • reviewiconVery Informative and Quick
    I could not have been more pleased with my interaction with Catalano Auto. The owner took it upon himself to list a few different tire options for me after I let him know what I was looking for. The work was done quickly and they even vacuumed the inside of my car without being asked, very cool! I will most certainly be going back there for any other needs that come up.
    , 01/21/2021

  • reviewiconBrake Repair
    Brakes, near Newton, MA
    I was very impressed by all the positive online comments for John and his Catalano Automotive Repair. I thus brought my Toyota to him about a year ago with some concern with the brakes. He did a quick check and said all looked fine - no need to do any replacement. A couple weeks ago, I brought the car to him again for maintenance and others. The whole process was efficient and John was very professional. He even offered the service to drop the car as I couldn't go there to pick it up before the New Year holiday. Definitely will be back again and recommend to others.
    , 01/08/2021

  • reviewicon
    John and his staff are always amazing! We've brought our cars here a few times and every time it's worked out very well. I had an issue once and the larger National chains were telling me I needed several things done and it was going to cost quite a bit. John checked the car out and said I didn't need half the work that they quoted. Honest, knowledgeable, fairly priced and is willing to explain the problem in a way you will understand if you don't happen to be proficient yourself in auto mechanics. No one wants their car in need of a repair but if you do, this is the place to come!


  • reviewicon
    Been a happy customer for years! John is honest, does an excellent job, and is the only reason my 20 year old car lasted as long as it did. I can't recommend him highly enough!


  • reviewicon
    John is a great mechanic. Needed new brakes on my Lexus he did them for considerably less than I was quoted from the Lexus dealership.


  • reviewicon
    John is just aces. He did many repairs on my old Audi A4 and I now bring my newer Audi A4 2.0T Quattro to him for maintenance. He is forthright, efficient and so glad to have him as my auto mechanic! Highly recommend ?????